The Hermitage welcomes special needs visitors. For visitors needing just a little extra help, The Hermitage has a golf cart available to transport visitors from the Andrew Jackson Center to the Hermitage mansion. Wheelchairs are available for those unable to walk around the grounds. The Andrew Jackson Visitor Center, with the introductory film, exhibit gallery, gift shop, and Garden Gate Café is completely accessible. Hermitage pathways are smooth asphalt and there is a ramped entrance to the garden. The Hermitage mansion is accessible on the first floor and a photographic tour of the second floor is available for our visitors unable to climb stairs. Motorized and non-motorized wheelchairs are welcome in the mansion; however, the size of the interior spaces prevents the use of motorized scooter chairs in the mansion. If necessary, visitors can transfer to a wheelchair provided by The Hermitage for their mansion visit. Assistance animals are always welcome. Printed mansion and film scripts are available for those with hearing problems.
For visitors who do not speak English, The Hermitage has printed translations of the Hermitage mansion tour in Spanish, German, French, Dutch, and Japanese. The Hermitage welcomes foreign language interpreters.